TERMS & CONDITIONS

Fraud

It is a violation of the law to make purchases under a false name or with an invalid credit card. We strongly advise you not make false purchases, as it will put you at substantial personal legal risk. Fraudulent purchases will be prosecuted to the fullest extent of the law. Please be aware that even if you do not give us your real name, your Web browser transmits a unique address to us, which can be used by law enforcement officials to identify you. Both the FBI and the US Secret Service are responsible for investigating all Internet fraud cases.

About L.R.S. Cigars LLC Products

All cigars from L.R.S. Cigars LLC are brand new and in perfect condition, fresh from the manufacturer. All cigar products are stored in a controlled environment under optimum humidity and temperature conditions until shipped. We recommend storing and protecting your cigar purchases in a humidified environment upon receipt of products. L.R.S. Cigars LLC cannot be held responsible for cigars that are not treated properly by customers. Please contact L.R.S. Cigars LLC if you have any questions about the proper care of fine cigars. If you have questions, please check with L.R.S. Cigars LLC prior to placing an order. L.R.S. Cigars LLC disclaims all other warranties or conditions, whether express or implied, including, without limitation, implied warranties or conditions of merchantability, or fitness for a particular purpose.

Customer Service

L.R.S. Cigars LLC offers a complete range of customer services for customers. Should you have any questions – from tracking a package, to resolving a quality problem – contact Customer Service.  We commit to responding to your request in a prompt manner (often within 24 to 48 hours). If we have committed an error, we’re determined to fix it.

Credit Card Declined

If your credit card is declined, L.R.S. Cigars LLC will notify you by phone or email within 48 hours of your order. As a courtesy your order may be held up to one week, however there may be times when a declined order is immediately canceled and your products are restocked for the next customer.

L.R.S. Cigars LLC will charge $20 cancellation fee if your credit card is not resolved in one week’s time.

Please Contact The Registered Agent at L.R.S. Cigars LLC for any Complaints:

Mailing Address:

L.R.S. Cigars LLC 

Attn: Registered Agent

3400 Alto Rd

Baltimore, Maryland 21216

Telephone: 4434614408

Email: [email protected]